Sometime within the last year or so Apple has revamped their repair system. Their repair system used to be very helpful, because one could see step by step what was going on. It used to list the arrival of the system, what the step the tech was working on, and timestamps for each. Apple's current repair system, by comparison is bad because it obscures information from the user. I have no idea what is going on with my MacBook Pro. As far as the status shows, it simply says "diagnosing problem". I want to know what is going on in detail.
--------
Leave a comment